Zamindar - Property Due Diligence Platform

1. Policy Overview and Scope

This Refund and Cancellation Policy ("Policy") establishes the comprehensive framework governing refund eligibility, processing procedures, and cancellation protocols for our property intelligence and due diligence services ("Services"). Clients are advised to review this Policy thoroughly prior to engagement, as utilization of our Services constitutes acceptance of these terms in their entirety.

2. Service Categories and Delivery Standards

2.1 Guidance Value Assessment Services

Expedited service delivery within twenty-four (24) hours maximum from engagement confirmation
Electronic delivery via email in Portable Document Format (PDF) to designated recipient address

2.2 Comprehensive Property Due Diligence Reports

Standard service delivery within five (5) business days from project commencement
Exhaustive due diligence documentation, analysis, and professional assessment
Electronic delivery via email with optional physical documentation delivery upon request

2.3 Customized Analytical Reports

Bespoke reporting solutions tailored to specific client requirements and objectives
Service delivery timeline established and communicated during initial engagement consultation
Scope and specifications determined through collaborative client consultation process

3. Refund Eligibility Framework

3.1 Circumstances Warranting Complete Reimbursement

Clients shall be entitled to full monetary restitution under the following specifically defined circumstances:

3.1.1 Complete Absence of Official Documentation

Absolute unavailability of official governmental documents or records pertaining to the specified property
Complete absence of governmental records, documentation, or data within all accessible databases and repositories
Demonstrable inability to locate any relevant official documentation despite comprehensive search protocols and due diligence efforts

3.1.2 Material Inaccuracy in Guidance Value Assessment

Factual incorrectness in guidance value determinations as provided in our Assessment Services
Discrepancies demonstrably verifiable against official governmental sources and authoritative records
Errors attributable to our analytical processes rather than source data limitations or governmental record inaccuracies

3.2 Circumstances Precluding Refund Eligibility

No monetary restitution shall be provided under the following conditions and circumstances:

3.2.1 Accurate Representation of Governmental Data

When delivered information accurately reflects and corresponds to official governmental agency records and documentation
Reports compiled with precision from all available official sources and databases
Information that accurately matches governmental records as they existed at the time of compilation and analysis

3.2.2 Data Source Limitations and Constraints

Incomplete or fragmented governmental records (where we provide comprehensive representation of all officially available information)
Historical data gaps, omissions, or inconsistencies within governmental database systems
Temporary inaccessibility or unavailability of specific governmental information systems or databases

3.2.3 Client-Initiated Changes or Modifications

Cancellation requests submitted subsequent to completed service delivery
Modifications in client property acquisition decisions or investment strategies
Client dissatisfaction with legal property status as accurately reflected in official governmental records

4. Refund Processing Procedures

4.1 Formal Refund Request Protocol

Initial Contact: Submit detailed refund request via email to admin@zamindarr.com
Required Documentation: Include complete order identification, property specifications, and comprehensive justification for refund request
Supporting Evidence: Submit all relevant supporting documentation, particularly for guidance value accuracy disputes
Review Period: Our review process shall be completed within forty-eight (48) hours of request receipt
Decision Communication: Refund approval or denial determination shall be communicated via official written correspondence

4.2 Refund Processing Timeline and Methodology

Comprehensive Review Process: Forty-eight (48) hours from receipt of formal refund request
Financial Processing Period: Five to seven (5-7) business days following approval confirmation
Payment Methodology: All refunds processed exclusively to the original payment method utilized for the transaction
Confirmation Protocol: Email notification dispatched immediately upon successful refund completion

5. Service Cancellation Framework

5.1 Pre-Delivery Cancellation Protocols

Guidance Value Assessment Services: Cancellation permitted up to two (2) hours following order placement
Comprehensive Due Diligence Reports: Cancellation permitted up to twenty-four (24) hours following engagement confirmation
Work-in-Progress Considerations: If analytical work has commenced, proportional charges may apply based on completed work product

5.2 Post-Delivery Cancellation Limitations

No cancellations accepted following electronic delivery of completed services
Physical delivery services cannot be cancelled once dispatch has been initiated through courier services
Post-delivery situations governed exclusively by refund policy provisions rather than cancellation protocols

6. Partial Reimbursement Framework

6.1 Applicable Circumstances

Incomplete service delivery attributable to limited governmental data availability despite comprehensive efforts
Service delivery delays exceeding committed timeframes due to internal processing errors
Technical complications preventing complete report generation or delivery

Legal Notice

This policy constitutes a binding agreement between the Company and its clients. Utilization of our services indicates acceptance of these terms in their entirety.